TERMS OF SERVICE

Welcome to Julliet Franco! The terms “we,” “us,” and “our” refer to Julliet Franco. Julliet Franco operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). The Services are powered by Shopify, enabling us to deliver them to you.

The following Terms of Service, including all policies referenced herein (the “Terms” or “Service Terms”), describe your rights and responsibilities when using the Services.

Please read these Service Terms carefully. They contain important information about your legal rights, including disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Service Terms and our Privacy Policy [LINK]. If you do not agree to these Terms or the Privacy Policy, you may not access or use our Services.

ARTICLE 1 – ACCESS & ACCOUNT

By agreeing to these Terms, you represent that you are of legal age according to the laws of your jurisdiction and that you consent to any minor household members using the Services on devices you own, purchase, or manage.

To use the Services, including browsing our webshops or purchasing products or services, we may require certain information, such as your email, billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all rights to provide it.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Accounts may not be transferred, sold, assigned, or licensed to others.

ARTICLE 2 – OUR PRODUCTS

We strive to provide accurate descriptions of our products and services. However, colors and appearance may differ from your display due to device types and settings. We do not guarantee that purchased products or services will meet your expectations or match their display or description.

All product descriptions may be updated at any time without notice. We reserve the right to discontinue products and limit quantities per person, region, or jurisdiction.

ARTICLE 3 – ORDERS

Placing an order constitutes an offer to purchase. Julliet Franco reserves the right to accept or reject any order at its discretion. An order is accepted only after confirmation by Julliet Franco and receipt of payment.

Please review your order carefully before submitting. Cancellations may not be honored after acceptance. In case of order rejection, modification, or cancellation, we will notify you via the contact details provided during the ordering process.

Returns or exchanges are only permitted under our Refund Policy [LINK]. Orders are intended for personal use and not for commercial resale or export.

ARTICLE 4 – PRICING & BILLING

Prices, discounts, and promotions are subject to change without notice. Prices displayed at the time of purchase are final and reflected in your order confirmation email. Unless otherwise stated, prices exclude taxes, shipping, handling, customs, and import duties.

Promotional terms may differ from these Terms. In case of discrepancy, promotion terms prevail. You agree to provide accurate and up-to-date account and payment information. You also confirm authorization to use your payment method and responsibility for all charges incurred, including applicable taxes and shipping fees.

ARTICLE 5 – SHIPPING & DELIVERY

We are not liable for delivery delays. All delivery times are estimates and not guaranteed. Risk of loss passes to you upon transfer to the carrier.

ARTICLE 6 – INTELLECTUAL PROPERTY

All Services, including trademarks, text, images, graphics, video, audio, and the overall design, are owned by Julliet Franco, its affiliates, or licensors and are protected under intellectual property laws worldwide.

Services may only be used for personal, non-commercial purposes. Reproduction, distribution, modification, public display, or any unauthorized use without written permission is prohibited. All rights not expressly granted are reserved by Julliet Franco.

ARTICLE 7 – OPTIONAL TOOLS

Certain third-party tools may be available. We are not responsible for these tools and provide them “as-is.” Use them at your own risk.

ARTICLE 8 – THIRD-PARTY LINKS

Services may contain links to third-party websites. Julliet Franco is not responsible for third-party content or accuracy. Accessing external sites is at your own risk.

ARTICLE 9 – RELATIONSHIP WITH SHOPIFY

Julliet Franco uses Shopify to provide the Services. All sales are processed directly by Julliet Franco. Shopify is not liable for any transactions or related damages.

ARTICLE 10 – PRIVACY POLICY

All personal information is subject to our Privacy Policy [LINK]. Shopify may also process your information as described in its policy.

ARTICLE 11 – FEEDBACK

Feedback provided to us grants a worldwide, perpetual, royalty-free license to use and reproduce it. You represent that you own or have rights to all Feedback.

ARTICLE 12 – ERRORS & OMISSIONS

We may correct errors, inaccuracies, or omissions in Services at any time without notice.

ARTICLE 13 – PROHIBITED USE

Services must be used legally. Prohibited activities include:

• Illegal, harmful, or infringing actions
• Harassment, misleading information, or malware distribution
• Unauthorized reproduction or reselling
• Circumventing security measures

We reserve the right to suspend or terminate accounts for violations.

ARTICLE 14 – TERMINATION

We may terminate access at our discretion. Certain provisions, including intellectual property, liability limitations, and privacy policy, remain in effect post-termination.

ARTICLE 15 – DISCLAIMER OF WARRANTIES

Services and products are provided “as-is” without warranties. Use is at your own risk.

ARTICLE 16 – LIMITATION OF LIABILITY

To the extent permitted by law, Julliet Franco, its partners, officers, employees, affiliates, and Shopify are not liable for direct or indirect damages from use of Services or products.

ARTICLE 17 – INDEMNIFICATION

You agree to indemnify Julliet Franco and affiliates from claims, damages, or expenses arising from your use of the Services or violation of these Terms.

ARTICLE 18 – SEVERABILITY

If any provision is found unenforceable, the remainder of the Terms remains in effect.

ARTICLE 19 – WAIVER; ENTIRE AGREEMENT

Failure to enforce a provision is not a waiver. These Terms, along with referenced policies, constitute the entire agreement.

ARTICLE 20 – ASSIGNMENT

You may not transfer rights without written consent. Julliet Franco may assign rights at its discretion.

ARTICLE 21 – GOVERNING LAW

These Terms are governed by Dutch law. Disputes fall under the jurisdiction of courts in Amsterdam, The Netherlands.

ARTICLE 22 – HEADINGS

Headings are for convenience and do not affect interpretation.

ARTICLE 23 – CHANGES TO TERMS

We may update these Terms at any time. Continued use signifies acceptance.

ARTICLE 24 – CONTACT INFORMATION

Questions about these Terms can be directed to us at:

Julliet Franco
Email: info@jullietfranco.com
Address: ----------------------------
Company Registration Number: 95143092
VAT Number: NL005133489B63